| Company Name | P.L.B. Pier Dreams LTD |
| Registration No. | HE476237 |
| VAT / TIN | CY60180779F |
| Registered Address | 165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus |
| [email protected] |
How can we help you?
Browse the topics below or use the sidebar to navigate to a specific section. Can't find what you need? Contact our support team directly.
Contact & Support
Send us a message directly from your account. We respond within 24 hours.
Terms & Conditions
Read our full terms including refund policy, subscription rules, and usage rights.
Privacy Policy
How we collect, store, and protect your personal data.
Payment Methods
Accepted cards, processors, and subscription billing information.
We're here to help. Send us a message and we'll get back to you within 24 hours.
Company Information
Scope of the Service
SuperChessPrep provides digital chess education products and services, including online courses, video lessons, PGN files, downloadable study materials, live sessions, and memberships.
Unless explicitly stated otherwise, all products and services are digital in nature.
User Accounts
To access certain features you may be required to create an account.
Purchases, Payments & Subscriptions
Subscription Billing
Subscriptions are available on a monthly or annual billing cycle. Subscriptions automatically renew at the end of each billing period — you will be charged again for the same period unless you cancel before the renewal date.
To stop automatic renewal, you must cancel your subscription from your Account Settings before the end of your current billing period.
Cancellation
You may cancel at any time from your Account Settings. If you cancel:
Digital Content, Access & Refund Policy
All products are digital content supplied electronically and made available immediately.
By completing a purchase you acknowledge that access to digital content begins immediately after payment confirmation and that the ability to download PGN files constitutes commencement of supply.
Availability, Errors & Updates
We continuously update our products. The Service may occasionally contain errors. We reserve the right to correct errors or modify content at any time without prior notice.
Intellectual Property Rights
All content — including videos, PGN files, graphics, logos, and course materials — is the exclusive intellectual property of P.L.B. Pier Dreams LTD or its licensors. You receive a limited, non-exclusive, non-transferable, revocable licence for personal non-commercial educational use only.
Prohibited Use
You agree not to:
Promotions and Special Offers
Promotions, discount codes, or special offers may have additional terms. Specific promotional terms prevail over these Terms in case of conflict.
Third-Party Links and Services
The Service may contain links to third-party websites. P.L.B. Pier Dreams LTD is not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.
Termination
We may suspend or terminate your account immediately without prior notice for breach of these Terms or unlawful conduct. Termination does not entitle you to any refund.
Disclaimer
The Service is provided "as is" and "as available". We make no warranties regarding uninterrupted access or specific outcomes. We do not guarantee rating gains or tournament results.
Limitation of Liability
To the maximum extent permitted by law, P.L.B. Pier Dreams LTD shall not be liable for any indirect, incidental, or consequential damages.
Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.
Governing Law and Jurisdiction
These Terms are governed by the laws of Cyprus. Disputes shall be subject to the exclusive jurisdiction of the competent courts of Cyprus.
Changes to These Terms
We may update these Terms at any time. Changes will be posted here with an updated date. Continued use of the Service constitutes acceptance of the revised Terms.
By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
Pier Dreams LTD is the Data Controller for the purposes of GDPR.
| Company Name | P.L.B. Pier Dreams LTD |
| Registration Number | HE476237 |
| VAT / TIN Number | CY60180779F |
| Registered Address | 165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus |
| [email protected] |
3.1 Data You Provide Directly
When using our Service, you may provide your first and last name, email address, billing details (excluding full payment card data), account credentials, and messages sent via contact forms or email.
3.2 Data Collected Automatically
When you use our website, we may collect information such as your IP address, browser type and version, device information, pages visited and time spent, referring URLs, and interaction or diagnostic data. This data is collected through cookies and similar technologies, subject to your consent.
We use cookies and similar technologies to ensure proper website functionality, remember user preferences, analyse website performance, and measure marketing effectiveness. The cookies we use include:
We use your Personal Data to:
We process your Personal Data based on one or more of the following legal grounds:
You will receive marketing emails only if you have given explicit consent or where permitted under applicable law. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.
We retain Personal Data only for as long as necessary:
| Account data | Retained while your account is active. |
| Purchase & invoice data | Retained as required by tax and accounting laws. |
| Marketing data | Retained until consent is withdrawn. |
| Support communications | Generally retained for up to 24 months. |
When data is no longer required, it is securely deleted or anonymized.
Your data may be processed on servers located inside or outside the European Union or European Economic Area. When data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally approved mechanisms.
By using our Service, you consent to such transfers where legally permitted.
We may share Personal Data with trusted third-party service providers strictly for service delivery and operational purposes. These providers may include analytics and advertising services such as Google Analytics and Meta (Facebook), as well as third-party payment providers.
We implement appropriate technical and organizational measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.
Our Service is intended for users aged 18 and over. If minors access the Service, this must occur only under the supervision and consent of a parent or legal guardian. If we become aware that Personal Data has been collected from a child without valid consent, we will take steps to remove that data promptly.
If you are located in the EU or EEA, you have the following rights:
Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external websites.
We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after the changes become effective constitutes acceptance of the revised policy.
If you have any questions regarding this Privacy Policy, please contact us:
| [email protected] | |
| Address | 165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus |
Accepted Payment Methods
We accept major credit and debit cards through Stripe:
| Visa | Credit & Debit |
| Mastercard | Credit & Debit |
| American Express | Credit |
The availability of specific payment methods may vary depending on your region and is determined by Stripe. All transactions are conducted in Euros (EUR).
Subscription Billing
Subscriptions are available in monthly and annual billing cycles. Subscriptions automatically renew at the end of each billing period. You will be charged again for the same period unless you cancel before the renewal date from your Account Settings.
To stop automatic renewal, cancel from Account Settings before the end of your current billing period. You will retain full access until the period ends.
Cancellation
You may cancel your subscription at any time from your Account Settings. If you cancel:
Security & Data
Questions?
If you have any questions about payments or billing, please contact us at [email protected].