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Terms & Conditions

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Privacy Policy

How we collect, store, and protect your personal data.

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Terms & Conditions
Last updated: 22 March 2026
These Terms and Conditions ("Terms") govern your access to and use of superchessprep.com, operated by P.L.B. Pier Dreams LTD. By accessing or using the Service you confirm you have read, understood, and agree to be bound by these Terms. If you do not agree, you must not use the Service.
01

Company Information

Company NameP.L.B. Pier Dreams LTD
Registration No.HE476237
VAT / TINCY60180779F
Registered Address165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus
Email[email protected]
02

Scope of the Service

SuperChessPrep provides digital chess education products and services, including online courses, video lessons, PGN files, downloadable study materials, live sessions, and memberships.

Unless explicitly stated otherwise, all products and services are digital in nature.

03

User Accounts

To access certain features you may be required to create an account.

Provide accurate, complete, and up-to-date information and maintain the confidentiality of your credentials.
You are responsible for all activities under your account.
Notify us immediately if you suspect unauthorized access.
We may suspend or terminate accounts that violate these Terms or applicable laws.
04

Purchases, Payments & Subscriptions

Provide valid and accurate payment and billing information and confirm you are legally authorised to use the selected payment method.
Payments are processed by third-party providers. We do not store full payment card details.
We reserve the right to refuse or cancel any order in cases of suspected fraud, pricing errors, or technical issues.

Subscription Billing

Subscriptions are available on a monthly or annual billing cycle. Subscriptions automatically renew at the end of each billing period — you will be charged again for the same period unless you cancel before the renewal date.

To stop automatic renewal, you must cancel your subscription from your Account Settings before the end of your current billing period.

Cancellation

You may cancel at any time from your Account Settings. If you cancel:

Your access remains active until the end of your current paid billing period.
You will not be charged again after cancellation.
There are no cancellation fees, no contracts, and no commitments.
05

Digital Content, Access & Refund Policy

All products are digital content supplied electronically and made available immediately.

Streaming-based content — video lessons and recorded sessions, accessible online only.
Downloadable materials — PGN files with core chess knowledge, available immediately upon purchase.

By completing a purchase you acknowledge that access to digital content begins immediately after payment confirmation and that the ability to download PGN files constitutes commencement of supply.

No Refunds Policy: In accordance with EU Directive 2011/83/EU Art. 16(m), your right of withdrawal is lost once access to any digital content has been granted. All sales are final.
06

Availability, Errors & Updates

We continuously update our products. The Service may occasionally contain errors. We reserve the right to correct errors or modify content at any time without prior notice.

07

Intellectual Property Rights

All content — including videos, PGN files, graphics, logos, and course materials — is the exclusive intellectual property of P.L.B. Pier Dreams LTD or its licensors. You receive a limited, non-exclusive, non-transferable, revocable licence for personal non-commercial educational use only.

08

Prohibited Use

You agree not to:

Share your account or login credentials
Download, copy, or redistribute content unlawfully
Use the Service for commercial redistribution
Circumvent security measures or access restrictions
Use the Service in violation of applicable laws
09

Promotions and Special Offers

Promotions, discount codes, or special offers may have additional terms. Specific promotional terms prevail over these Terms in case of conflict.

10

Third-Party Links and Services

The Service may contain links to third-party websites. P.L.B. Pier Dreams LTD is not responsible for third-party content, policies, or practices. Use of third-party services is at your own risk.

11

Termination

We may suspend or terminate your account immediately without prior notice for breach of these Terms or unlawful conduct. Termination does not entitle you to any refund.

12

Disclaimer

The Service is provided "as is" and "as available". We make no warranties regarding uninterrupted access or specific outcomes. We do not guarantee rating gains or tournament results.

13

Limitation of Liability

To the maximum extent permitted by law, P.L.B. Pier Dreams LTD shall not be liable for any indirect, incidental, or consequential damages.

Our total liability shall not exceed the amount paid by you for the specific product or service giving rise to the claim.

14

Governing Law and Jurisdiction

These Terms are governed by the laws of Cyprus. Disputes shall be subject to the exclusive jurisdiction of the competent courts of Cyprus.

15

Changes to These Terms

We may update these Terms at any time. Changes will be posted here with an updated date. Continued use of the Service constitutes acceptance of the revised Terms.

Privacy Policy
Last updated: 01 March 2026
Pier Dreams LTD ("we", "us", or "our") operates the website https://www.superchessprep.com/ (the "Service"). This Privacy Policy explains how and why we collect, use, store, and protect your personal data, and describes your rights under the General Data Protection Regulation (GDPR) and other applicable EU data-protection laws.

By using our Service, you agree to the collection and use of information in accordance with this Privacy Policy.
01
Data Controller

Pier Dreams LTD is the Data Controller for the purposes of GDPR.

Company NameP.L.B. Pier Dreams LTD
Registration NumberHE476237
VAT / TIN NumberCY60180779F
Registered Address165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus
Email[email protected]
02
Definitions
Personal Data means any information relating to an identified or identifiable natural person.
Usage Data means data collected automatically through the use of the Service.
Cookies are small data files stored on your device.
User or Data Subject means any individual using our Service.
03
Personal Data We Collect

3.1 Data You Provide Directly

When using our Service, you may provide your first and last name, email address, billing details (excluding full payment card data), account credentials, and messages sent via contact forms or email.

3.2 Data Collected Automatically

When you use our website, we may collect information such as your IP address, browser type and version, device information, pages visited and time spent, referring URLs, and interaction or diagnostic data. This data is collected through cookies and similar technologies, subject to your consent.

04
Cookies and Tracking Technologies

We use cookies and similar technologies to ensure proper website functionality, remember user preferences, analyse website performance, and measure marketing effectiveness. The cookies we use include:

Essential cookies – required for basic functionality.
Preference cookies – remember your settings.
Analytics cookies – help us understand usage patterns.
Marketing cookies – used for advertising and remarketing.
You can manage or withdraw your consent at any time through our cookie consent banner or your browser settings. If you disable certain cookies, parts of the Service may not function properly.
05
How We Use Your Data

We use your Personal Data to:

Provide and maintain the Service, and create and manage user accounts.
Deliver purchased digital content and process payments and invoices.
Communicate with you regarding your account and provide customer support.
Send newsletters and marketing communications where consent has been given.
Improve our products and services, and monitor and prevent fraud or abuse.
Comply with legal obligations including accounting and tax laws.
06
Legal Basis for Processing

We process your Personal Data based on one or more of the following legal grounds:

Performance of a contract – to deliver the Service you have purchased.
Your consent – for marketing communications and non-essential cookies.
Legitimate interests – such as improving services and preventing fraud.
Legal obligations – including accounting and tax laws.
07
Marketing Communications

You will receive marketing emails only if you have given explicit consent or where permitted under applicable law. You may unsubscribe at any time by clicking the unsubscribe link in any email or by contacting us directly.

Transactional and service-related emails such as purchase confirmations and account notifications are not subject to unsubscribe.
08
Data Retention

We retain Personal Data only for as long as necessary:

Account dataRetained while your account is active.
Purchase & invoice dataRetained as required by tax and accounting laws.
Marketing dataRetained until consent is withdrawn.
Support communicationsGenerally retained for up to 24 months.

When data is no longer required, it is securely deleted or anonymized.

09
Data Transfers Outside the EU

Your data may be processed on servers located inside or outside the European Union or European Economic Area. When data is transferred outside the EU, we ensure appropriate safeguards are in place, such as Standard Contractual Clauses or other legally approved mechanisms.

By using our Service, you consent to such transfers where legally permitted.

10
Data Sharing and Service Providers

We may share Personal Data with trusted third-party service providers strictly for service delivery and operational purposes. These providers may include analytics and advertising services such as Google Analytics and Meta (Facebook), as well as third-party payment providers.

We do not store or process full payment card details. All payments are handled by third-party payment providers, each processing data in accordance with its own privacy policy and GDPR obligations.
11
Security of Your Data

We implement appropriate technical and organizational measures to protect your Personal Data. However, no method of transmission over the internet or electronic storage is completely secure, and absolute security cannot be guaranteed.

12
Children's Privacy

Our Service is intended for users aged 18 and over. If minors access the Service, this must occur only under the supervision and consent of a parent or legal guardian. If we become aware that Personal Data has been collected from a child without valid consent, we will take steps to remove that data promptly.

13
Your Data Protection Rights

If you are located in the EU or EEA, you have the following rights:

Access – request a copy of your Personal Data.
Rectification – request correction of inaccurate data.
Erasure – request deletion of your data ("right to be forgotten").
Restriction / Objection – restrict or object to processing.
Data portability – receive your data in a portable format.
Withdraw consent – at any time, without affecting prior processing.
Lodge a complaint – with a Data Protection Authority.
To exercise any of these rights, contact us at [email protected]. We may request verification of your identity before responding.
14
Links to External Websites

Our Service may contain links to third-party websites. We are not responsible for the content, privacy policies, or practices of any external websites.

15
Changes to this Privacy Policy

We may update this policy from time to time. Changes will be posted on this page with an updated revision date. Continued use of the Service after the changes become effective constitutes acceptance of the revised policy.

16
Contact Information

If you have any questions regarding this Privacy Policy, please contact us:

Email[email protected]
Address165 Spyrou Araouzou, Lordos Waterfront Court, Flat/Office 201A, Limassol, Cyprus
Payment Methods
Last updated: 01 March 2026
All payments on SuperChessPrep are processed securely by Stripe, a PCI-DSS Level 1 certified payment provider. P.L.B. Pier Dreams LTD does not store, process, or have access to your full payment card details at any time.
01

Accepted Payment Methods

We accept major credit and debit cards through Stripe:

VisaCredit & Debit
MastercardCredit & Debit
American ExpressCredit

The availability of specific payment methods may vary depending on your region and is determined by Stripe. All transactions are conducted in Euros (EUR).

02

Subscription Billing

Subscriptions are available in monthly and annual billing cycles. Subscriptions automatically renew at the end of each billing period. You will be charged again for the same period unless you cancel before the renewal date from your Account Settings.

To stop automatic renewal, cancel from Account Settings before the end of your current billing period. You will retain full access until the period ends.

03

Cancellation

You may cancel your subscription at any time from your Account Settings. If you cancel:

Your access remains fully active until the end of your current paid billing period.
You will not be charged again after cancellation.
There are no cancellation fees, no contracts, and no commitments.
04

Security & Data

Your payment card details are handled entirely by Stripe and are never stored on our servers.
Stripe is PCI-DSS Level 1 certified — the highest level of payment security compliance.
You can manage your saved payment methods through the Stripe Billing Portal, accessible from your Account Settings.
05

Questions?

If you have any questions about payments or billing, please contact us at [email protected].